About, Products, Subscriptions

Help with your Clipchamp account, login options, subscriptions and products.

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38 articles in this collection
Written by Tobias, Soeren, and Timo and 1 other
Accounts, Logins & Subscriptions

Can I change the email address that is connected to my account?

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Written by Tobias
Updated over a week ago

How can I add an email/password login option to my Clipchamp account?

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Written by Tobias
Updated over a week ago

How can I add/change billing information in my subscription?

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Written by Tobias
Updated over a week ago

How can I reset my account password?

This article shows you how to change the password for your Clipchamp account for the Create editor, the Utilities and API products.
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Written by Tobias
Updated over a week ago

How can I update/change my payment method?

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Written by Tobias
Updated over a week ago

How do I cancel my plan?

How to cancel a paid subscription to the Utilities, API and Create products
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Written by Tobias
Updated over a week ago

What are the Create paid plans and how do they work?

How the Create Premium Plan and Business Plan work and how they differ from the Free Plan
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Written by Tobias
Updated over a week ago

How do I delete my Clipchamp account?

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Written by Tobias
Updated over a week ago

How does the "Magic Link" login option work?

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Written by Soeren
Updated over a week ago

How to sign up to Clipchamp using email & password

This article shows you the steps of signing up with email & password or adding an email/password combo to an existing account.
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Written by Tobias
Updated over a week ago

Is there a difference between the video processing in the Utilities free account and the Business plan?

Information about the features and processing of the free and business Clipchamp Utilities plans.
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Written by Timo
Updated over a week ago

Where can I get statements for my Clipchamp subscription?

How to access receipts for your Utilities, API or Create subscription
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Written by Tobias
Updated over a week ago
Products

What input file types does Clipchamp support?

A list of the video, audio and image formats that you can import into the Clipchamp Create, Utilities and API products
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Written by Byron
Updated yesterday

Can I recover videos and recordings on Clipchamp?

Information about retrieving lost or deleted files through Clipchamp
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Written by Tobias
Updated this week

Multi-user access to Clipchamp

The Enterprise (aka Team) plan of the video tools on clipchamp.com provides access for groups of users.
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Written by Tobias
Updated over a week ago

How to install and use the Slack video recorder

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Written by Tobias
Updated over a week ago

Do videos recorded in Gmail count towards my monthly video quota?

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Written by Tobias
Updated over a week ago

Which devices do Clipchamp products work on?

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Written by Tobias
Updated over a week ago

Does Clipchamp offer Education discounts?

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Written by Tobias
Updated over a week ago

What does the "out of memory undefined" error message mean?

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Written by Tobias
Updated over a week ago

About permissions that the Clipchamp extension for Chrome requires

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Written by Tobias
Updated over a week ago

About the Copy & Paste permission in the Chrome app

Why does Clipchamp request permission to copy & paste when installing the app from the Chrome Store?
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Written by Tobias
Updated over a week ago

How can I delete Clipchamp from my Chrome Apps/Extensions?

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Written by Tobias
Updated over a week ago

If a video doesn't get processed, can you help me investigate possible causes?

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Written by Tobias
Updated over a week ago

My web browser asks me to grant Clipchamp some storage space. Why?

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Written by Tobias
Updated over a week ago

Are there any input file size limits on Clipchamp?

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Written by Tobias
Updated over a week ago

Which web browsers does Clipchamp support?

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Written by Tobias
Updated over a week ago

How to delete temp Clipchamp files

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Written by Tobias
Updated over a week ago

What is an "output device and resolution" preset?

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Written by Tobias
Updated over a week ago

Can I convert GoPro videos with Clipchamp?

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Written by Tobias
Updated over a week ago

Can browser extensions and plugins interfere with Clipchamp?

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Written by Tobias
Updated over a week ago