About, Products, Subscriptions

Help with your Clipchamp account, login options, subscriptions and products.

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33 articles in this collection
Written by Tobias, Byron, Alex and 3 others
Accounts, Logins & Subscriptions

Can I change the email address that is connected to my account?

About the email address linked to your Clipchamp account
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Written by Tobias
Updated over a week ago

How do I add an email and password login option to my account?

Adding an email & password login to an existing Clipchamp account
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Written by Tobias
Updated over a week ago

How do I add or change billing information?

Changing a billing name or address for a Clipchamp subscription
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Written by Tobias
Updated over a week ago

How can I reset my account password?

How to change the password for your Clipchamp account for the Create, Utilities and Collect (API) products.
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Written by Tobias
Updated over a week ago

How do I update my payment method?

How to change the payment details for a Clipchamp subscription
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Written by Tobias
Updated over a week ago

How do I cancel my plan?

How to cancel a paid subscription to the Utilities, API and Create products
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Written by Tobias
Updated over a week ago

What are the Create paid plans and how do they work?

How the Create Premium Plan and Business Plan work and how they differ from the Free Plan
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Written by Tobias
Updated over a week ago

How to delete a Clipchamp account

Permanently removing or deleting your Clipchamp account
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Written by Tobias
Updated over a week ago

How does the Magic Link login work?

About the "Magic Link" sign in or sign up option on Clipchamp
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Written by Soeren
Updated over a week ago

How to sign up using email and password

Signing up to a new Clipchamp account or logging in to an existing account with an email and password combo.
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Written by Tobias
Updated over a week ago

Where can I get statements for my Clipchamp subscription?

How to access receipts for your Utilities, API or Create subscription
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Written by Tobias
Updated over a week ago
Products

What input file types does Clipchamp support?

A list of the video, audio and image formats that you can import into the Clipchamp Create, Utilities and API products
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Written by Byron
Updated over a week ago

Can I recover videos and recordings on Clipchamp?

Information about retrieving lost or deleted files through Clipchamp
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Written by Tobias
Updated over a week ago

Multi-user access to Clipchamp

The Enterprise (aka Team) plan of the video tools on clipchamp.com provides access for groups of users.
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Written by Tobias
Updated over a week ago

How to install and use the Slack video recorder

Installing and using the Clipchamp video uploader plugin / extension for Slack
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Written by Tobias
Updated over a week ago

Which devices do Clipchamp products work on?

The required devices and applications for using the Clipchamp Create, Utilities and Collect products and extensions.
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Written by Tobias
Updated over a week ago

Does Clipchamp offer Education discounts?

Education plans and pricing options for schools and universities
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Written by Tobias
Updated over a week ago

What does the "out of memory undefined" error message mean?

What to do if you see an out of memory error while using Clipchamp
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Written by Tobias
Updated over a week ago

Why is the Clipchamp Extension asking to allow additional permissions?

About the permissions that the Clipchamp Extension for Chrome and the Gmail Companion Plugin require
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Written by Tobias
Updated over a week ago

Why does Clipchamp request permission to copy & paste when installing the app from the Chrome Store?

About Copy and Paste permissions in the Chrome app
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Written by Tobias
Updated over a week ago

How do I delete Clipchamp from my Chrome Apps / Extensions?

Removing the Clipchamp App from your Chrome extensions
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Written by Tobias
Updated over a week ago

Why is my browser asking me to allow Clipchamp to use storage space?

About permission request from Clipchamp to grant storage space on your computer
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Written by Tobias
Updated over a week ago

Are there input file size limits on Clipchamp?

About input file sizes for Clipchamp products
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Written by Tobias
Updated over a week ago

Which web browsers does Clipchamp support?

A list of the internet browsers Clipchamp products work in and why they are or aren't supported
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Written by Tobias
Updated over a week ago

How to delete temp Clipchamp files

Removing temporarily stored Clipchamp files from your computer
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Written by Tobias
Updated over a week ago

Why am I seeing an unsupported file type error?

Information about unsupported file type errors in Create and Utilities
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Written by Byron
Updated over a week ago