Clipchamp accepts payment via MasterCard, VISA, AMEX and PayPal.

If you see an error during the check-out process, this usually happens because a credit card payment has been declined or a transaction doesn't go through. The most common reasons this happens are:

  • The card has expired
  • An incorrect card number, validation code (CVC) or expiry date was entered
  • There are insufficient funds on the card
  • The card is over its limit
  • The card is a type we don't accept or is blocked for certain kinds of transactions by the issuer, such as online transactions
  • The card has been declined based on location (Clipchamp is based in Australia, and some banks might decline a charge from an international merchant) 
  • The card was blocked by the bank’s fraud system

Sometimes Clipchamp will display a specific message clarifying why the charge didn't go through, for example if you enter an incorrect card number or expiry date you might see this warning: 

If you are sure you have entered your card details correctly, and you still see an error message, the reason is most likely that the issuing bank has declined the charge for one of the reasons shown above.

If this is the case, you'll have to get in touch with your bank to authorise transactions from Clipchamp Pty Ltd. Alternatively, you can try using another credit card, debit card or a PayPal account.

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