You can download an invoice for a Create, Utilities or API charge from your account profile page, which you can access by clicking one of these links:
- The account profile for the Create product is at https://app.clipchamp.com/account/billing
- The account profile for the Utilities and API products is at https://util.clipchamp.com/en/profile
Detailed instructions for each process are below. Please see section 1) for the Create video editor, and section 2) for the Clipchamp Utilities and API products.
1. Downloading invoices in Create
To download receipts for a Clipchamp Create subscription, log in and click on your user icon in the bottom left corner, then choose Account from the dropdown, then select the Billing tab (or go to: https://app.clipchamp.com/account/billing.
Then, scroll down to the Invoice History section and click the DOWNLOAD button next to the invoices you'd like to view or save.
The invoices will be saved to your downloads folder as PDFs.
Note that we also send a receipt for the Create subscription signup charge to the email address we have on file for you.
If you're not seeing the invoices you expect, make sure that you're logged into the correct Clipchamp account if you have more than one in place.
2. Downloading invoices for Utilities and API products
To download a statement for your Utilities or API subscription, log in to Clipchamp Utilities and click on your user icon in the top right corner, then choose My Profile from the dropdown (or go to: https://util.clipchamp.com/en/profile).
In the account profile, scroll down to the Statements section.
This is where you can download the receipt for your current billing period as well as statements / invoices for all previous periods.
Download your current statement by clicking on the date.
And access previous statements by clicking on "Access previous statements".
Then download the receipts you'd like to save.