Note: The information in this article applies to Clipchamp for personal accounts and the stock media assets you can add to videos. To learn how to access and use Clipchamp's work version, see this FAQ.
The Clipchamp video editor provides access to thousands of stock audio, image and footage files from Storyblocks that you can use in your videos. Once you've exported a video that contains these stock media files and paid for them through one of our subscription plans, you have the right to use the resulting video for commercial or non-commercial purposes and share it freely on social media and other platforms – this content is cleared for use!
You may not, however, redistribute the individual underlying stock media files, use them in other editing programs, share, or sell them.
Unfortunately, in rare cases, an incorrect copyright claim on an audio track or video clip can lead to a video being blocked on Instagram, Facebook, or YouTube.
Here are some ways to solve this, depending on your situation:
1. If you receive a warning before posting the video
You might see a warning like this when you're trying to post the video:
"Your video was not posted because it may contain music, audio, or video that belongs to someone else. Post this video if you feel this is a mistake and you have the rights to use all of the content in your video. Delete this video if you don't have the rights to use all of the content in it".
If this is the case, simply click on the Post Video button. You have the right to use the stock media files in your video.
2. If your posted video has been muted
If you've posted the video and it's been muted, you might see this warning:
"Restore audio if you feel this is a mistake and you have the rights to use this content. Your video will be posted without any muted segments".
If this is because of one of our stock media files, click the Restore audio button. You have the right to use these in your video.
3. If your video has been removed
If your video has been removed by Instagram, Facebook or YouTube because of a copyright claim, you'll usually be provided with information about the claim by the platform. This information might help you identify the video or audio file that's the problem. This information usually includes:
-
Report number
-
Rights owner’s name
-
Email address provided by the reporting party.
-
Description of the rights owner’s copyrighted work.
-
Description of the removed content.
If it looks like the claim is because of one of the stock media files in your Clipchamp video, we recommend you dispute the claim directly through your account on the social media site where the claim was lodged and include a link to the original stock asset from our stock library provider's website – storyblocks.com – to bolster your counter-notice (you can search for the stock media file name on the Storyblocks site).
If you can't find the link, please get in touch with us and send us the claim information you received, so we can verify your rights to use Clipchamp stock and provide additional information.
