Utilities

Help articles and FAQs for the Clipchamp convert, compress and webcam recording video tools

21 articles in this collection
Written by Mark, Tobias, Byron and 6 others

Converting and Compressing Videos

How to convert or compress a video

A guide to converting and compressing video files using the Clipchamp Utilities tools

Written by Anna
Updated over a week ago

Batch conversion and compression of videos

How to convert or compress multiple input video files at once using Clipchamp Utilities in Chrome.

Written by Tobias
Updated over a week ago

How to reduce a video's file size

Making your video file sizes smaller with Clipchamp Utilities

Written by Mark
Updated over a week ago

What is video conversion? Why would I need to convert my videos?

What video transcoding (conversion) is and why you might want to convert a video using Clipchamp Utilities

Written by Alex
Updated over a week ago

Multi-user access to Clipchamp Utilities

How to provide access to the pro features of Utilities for groups of users via the The Enterprise Plan (a.k.a. the team plan)

Written by Timo
Updated over a week ago

Saving and Uploading Videos

How to save converted or compressed videos

Saving and sharing a video in Clipchamp Utilities

Written by Mark
Updated over a week ago

How to recover videos in Utilities

How the "My recent videos" or Restore section of the Clipchamp Utilities dashboard works

Written by Soeren
Updated over a week ago

How to share a video from Utilities

Uploading your videos directly to Facebook, YouTube, Vimeo or Google Drive from Clipchamp Utilities

Written by Anna
Updated over a week ago

Troubleshooting

What to do if Utilities doesn't work

Troubleshooting steps to help you get the converter, compressor or recorder working again if there is a problem

Written by Mark
Updated over a week ago

Why is my converted video file bigger than the original file?

Why the output file size might be larger than the input file size after compressing and converting with Utilities

Written by Timo
Updated over a week ago

Why is my converted video shorter than the original video?

What to do if an output video is shorter in length or missing parts after converting with Utilities

Written by Tobias
Updated over a week ago

Why doesn't my upload from Utilities to YouTube work?

What to do if uploading from Clipchamp Utilities to YouTube fails or if the video you uploaded doesn't appear in your YouTube channel

Written by Soeren
Updated over a week ago

Why can't I save my video when using Utilities in Safari?

What to do if you're using Safari and you can't save your converted, compressed or recorded video

Written by Byron
Updated over a week ago

How can I fix a "returned non-zero exit code" error?

What to do if you see the error: "Probing [input file name] returned non-zero exit code (1): STDOUT trace: { } STDERR trace:"

Written by Tobias
Updated over a week ago

FAQ

Converting my video takes a long time, can I speed it up?

Tips for speeding up a slow conversion or compression in Clipchamp Utilities

Written by Stasia
Updated over a week ago

What codec, frame rate and container format will my converted video have?

Output format information for videos converted with Clipchamp Utilities (audio and video codecs, fps, aspect ratios and containers)

Written by Tobias
Updated over a week ago

Why does my text show up mirrored when I record a webcam video?

How to make reversed text show the correct way in a webcam recording

Written by Tobias
Updated over a week ago

Why are the subtitles in my original video missing in the converted file?

Why subtitles in input files may disappear in output files after conversion or compression with Clipchamp Utilities

Written by Mark
Updated over a week ago

What is the difference between the Utilities Free Plan and Business Plan?

Information on the features of and video processing in the free account and paid plans in Clipchamp Utilities

Written by Timo
Updated over a week ago

Do Clipchamp converted videos work on Chromebooks?

Converting videos with Clipchamp Utilities for use on a Chromebook

Written by Anna
Updated over a week ago

Does Clipchamp Utilities work in my browser's incognito mode?

Using the Clipchamp converter, compressor and recorder in browsers' incognito or private mode

Written by Matthew
Updated over a week ago