About, Products, Subscriptions

Help with your Clipchamp account, login options, subscriptions and products.

Mark avatar Tobias avatar Byron avatar +7
28 articles in this collection
Written by Mark, Tobias, Byron and 7 others
Accounts & Subscriptions

How to use Clipchamp Teams BETA

Learn how to create a team, invite members, and edit video projects with Clipchamp Teams.
J
Written by Jewel
Updated over a week ago

How do I cancel my plan?

How to cancel a paid subscription for Clipchamp (personal or teams)
Tobias avatar
Written by Tobias
Updated today

How do I reset my account password?

How to change the password for your Clipchamp account for the Create and Utilities products.
Tobias avatar
Written by Tobias
Updated over a week ago

Can I change the email address that is connected to my account?

Updating the login email address of a Clipchamp account
Timo avatar
Written by Timo
Updated over a week ago

How do I add an email and password login option to my account?

How to change the login method for an existing Clipchamp account
Stasia avatar
Written by Stasia
Updated over a week ago

How to sign up using email and password

Signing up to a new Clipchamp account or logging in to an existing account with an email and password combo.
Tobias avatar
Written by Tobias
Updated over a week ago

How do I add or change billing information?

Changing a billing name or address for a Clipchamp subscription
Byron avatar
Written by Byron
Updated over a week ago

How do I update my payment method?

How to change the payment details for a Clipchamp subscription
Mark avatar
Written by Mark
Updated over a week ago

Where do I get statements for my Clipchamp subscription?

How to view and download a receipt / invoice for a Clipchamp plan
David avatar
Written by David
Updated over a week ago

How to deactivate and delete a Clipchamp account

Removing and deactivating your Clipchamp account
Tobias avatar
Written by Tobias
Updated over a week ago

How does the Magic Link login work?

About the "Magic Link" sign in or sign up option on Clipchamp
Soeren avatar
Written by Soeren
Updated over a week ago

How do I unsubscribe from emails?

There's an Unsubscribe link in the footer of each marketing email we send.
Caitlin avatar
Written by Caitlin
Updated over a week ago
Products

What input file types does Clipchamp support?

A list of the video, audio and image formats that you can import into the Clipchamp Create and Utilities
Byron avatar
Written by Byron
Updated over a week ago

Are there input file size limits on Clipchamp?

About input file sizes for Clipchamp products
Tobias avatar
Written by Tobias
Updated over a week ago

Can I recover videos and recordings on Clipchamp?

Information about retrieving lost, disappeared or deleted files through Clipchamp
Soeren avatar
Written by Soeren
Updated over a week ago

Which web browsers does Clipchamp support?

A list of the internet browsers Clipchamp products work in and why they are or aren't supported
Stasia avatar
Written by Stasia
Updated over a week ago

Does Clipchamp support 4K videos?

Information about adding 4K (ultra high definition) video files to Create projects, and converting and compressing 4K files with Utilities
Anna avatar
Written by Anna
Updated over a week ago

How do I delete Clipchamp from my Chrome apps?

Removing the Clipchamp app from your Chrome extensions
Tobias avatar
Written by Tobias
Updated over a week ago

Does Clipchamp offer Education discounts?

Education plans and pricing options for schools and universities
David avatar
Written by David
Updated over a week ago

Which devices do Clipchamp products work on?

The required devices and applications for using our products.
Stasia avatar
Written by Stasia
Updated today

Why am I seeing an unsupported file type error?

Information about unsupported file type errors in Create and Utilities
Byron avatar
Written by Byron
Updated over a week ago

Why was my payment declined?

Reasons you might see an error during the check-out process or have a transaction cancelled when purchasing Clipchamp products
Tobias avatar
Written by Tobias
Updated over a week ago

How do I remove watermarks from my videos? (including the "Clipchamp Create" voice)

How to stop seeing and hearing a watermark in Clipchamp projects and in videos converted or compressed with Clipchamp Utilities
Mark avatar
Written by Mark
Updated over a week ago