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About, Products, Subscriptions
About, Products, Subscriptions
Help with your Clipchamp account, login options, subscriptions and products.
+7
31 articles in this collection
Written by
Mark,
Tobias,
Byron
and 7 others
About Clipchamp
What is Clipchamp?
About our company and the products we offer
Written by
Tobias
Updated over a week ago
What’s different about Clipchamp?
Our tech runs in the browser without uploading video files to a server for processing, making the experience much faster.
Written by
Soeren
Updated over a week ago
What products does Clipchamp offer?
An overview of Clipchamp's products and plans and how they work
Written by
Alex
Updated over a week ago
Does Clipchamp cost anything?
Information about Clipchamp products and their free and paid plan options
Written by
David
Updated over a week ago
How do I contact you?
Get help from the Clipchamp support team
Written by
Tobias
Updated over a week ago
Can you see or use my videos?
Why Clipchamp products offer privacy and security by design
Written by
Mark
Updated over a week ago
Accounts & Subscriptions
How do I cancel my plan?
How to cancel a paid subscription to the Utilities, API and Create products
Written by
Matthew
Updated over a week ago
How do I reset my account password?
How to change the password for your Clipchamp account for the Create, Utilities and Collect (API) products.
Written by
Tobias
Updated over a week ago
Can I change the email address that is connected to my account?
About the email address linked to your Clipchamp account
Written by
Timo
Updated over a week ago
How do I add an email and password login option to my account?
How to change the login method for an existing Clipchamp account
Written by
Stasia
Updated over a week ago
How to sign up using email and password
Signing up to a new Clipchamp account or logging in to an existing account with an email and password combo.
Written by
Tobias
Updated over a week ago
How do I add or change billing information?
Changing a billing name or address for a Clipchamp subscription
Written by
Byron
Updated over a week ago
How do I update my payment method?
How to change the payment details for a Clipchamp subscription
Written by
Mark
Updated over a week ago
Where do I get statements for my Clipchamp subscription?
How to view and download a receipt / invoice for a Clipchamp plan or one-off purchase
Written by
David
Updated over a week ago
How to delete a Clipchamp account
Permanently removing or deleting your Clipchamp account
Written by
Matthew
Updated over a week ago
How does the Magic Link login work?
About the "Magic Link" sign in or sign up option on Clipchamp
Written by
Soeren
Updated this week
Products
What input file types does Clipchamp support?
A list of the video, audio and image formats that you can import into the Clipchamp Create, Utilities and API products
Written by
Byron
Updated over a week ago
Are there input file size limits on Clipchamp?
About input file sizes for Clipchamp products
Written by
Tobias
Updated over a week ago
Can I recover videos and recordings on Clipchamp?
Information about retrieving lost, disappeared or deleted files through Clipchamp
Written by
Soeren
Updated over a week ago
Which web browsers does Clipchamp support?
A list of the internet browsers Clipchamp products work in and why they are or aren't supported
Written by
Stasia
Updated over a week ago
How to delete temp Clipchamp files
Removing temporarily stored Clipchamp files from your computer
Written by
Tobias
Updated over a week ago
Does Clipchamp support 4K videos?
Information about adding 4K (ultra high definition) video files to Create projects, and converting and compressing 4K files with Utilities
Written by
Anna
Updated over a week ago
How do I delete Clipchamp from my Chrome apps / extensions?
Removing the Clipchamp app from your Chrome extensions
Written by
Matthew
Updated over a week ago
Does Clipchamp offer Education discounts?
Education plans and pricing options for schools and universities
Written by
David
Updated over a week ago
Which devices do Clipchamp products work on?
The required devices and applications for using the Clipchamp Create, Utilities and Collect products.
Written by
Stasia
Updated over a week ago
Can I convert and edit GoPro videos with Clipchamp?
Converting and editing GoPro videos using our Utilities and Create products
Written by
Stasia
Updated over a week ago
Why am I seeing an unsupported file type error?
Information about unsupported file type errors in Create and Utilities
Written by
Byron
Updated over a week ago
Why was my payment declined?
Reasons you might see an error during the check-out process or have a transaction cancelled when purchasing Clipchamp products
Written by
Matthew
Updated over a week ago
How do I remove watermarks from my videos? (including the "Clipchamp Create" voice)
How to stop seeing and hearing a watermark in Clipchamp Create projects and in videos converted or compressed with Clipchamp Utilities
Written by
Mark
Updated over a week ago
Why is the Clipchamp Extension asking to allow additional permissions?
***extension discontinued*** How to uninstall the Clipchamp extension
Written by
David
Updated over a week ago
How to install and use the Slack video recorder (discontinued)
***plugin discontinued*** Installing and using the Clipchamp video uploader plugin / extension for Slack
Written by
Timo
Updated over a week ago