About, products, subscriptions (desktop)

Help with your Clipchamp account, login options, subscriptions and products.

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23 articles in this collection
Written by Mark, Tobias, Byron and 4 others
Accounts & Subscriptions

How do I reset my account password?

How to change the password for your Clipchamp account for the Create and Utilities products.
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Written by Tobias
Updated over a week ago

How do I cancel my plan?

How to cancel a paid subscription for Clipchamp (personal or teams)
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Written by Tobias
Updated over a week ago

Can I change the email address that is connected to my account?

Updating the login email address of a Clipchamp account
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Written by Tobias
Updated over a week ago

Adding an email & password login option

How to change the login method for an existing Clipchamp account
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Written by Stasia
Updated over a week ago

How to sign up using email and password

Signing up to a new Clipchamp account or logging in to an existing account with an email and password combo.
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Written by Tobias
Updated over a week ago

How do I add, change, or remove billing information?

Adding or changing a billing name, VAT number or address for a Clipchamp subscription, removing card details.
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Written by Byron
Updated over a week ago

Does Clipchamp offer Education discounts?

Education plans and pricing options for schools and universities
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Written by Tobias
Updated over a week ago

How do I update my payment method?

How to change the payment details for a Clipchamp subscription
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Written by Mark
Updated over a week ago

Why was my payment declined?

Reasons you might see an error during the check-out process or have a transaction cancelled when purchasing Clipchamp products
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Written by Tobias
Updated over a week ago

Where do I get statements for my Clipchamp subscription?

How to view and download a receipt / invoice for a Clipchamp plan
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Written by Tobias
Updated over a week ago

How to deactivate and delete a Clipchamp account

Removing and deactivating your Clipchamp account
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Written by Tobias
Updated over a week ago

How does the Magic Link login work?

About the "Magic Link" sign in or sign up option in Clipchamp
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Written by Soeren
Updated over a week ago

How do I unsubscribe from emails?

There's an Unsubscribe link in the footer of each marketing email we send.
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Written by Caitlin
Updated over a week ago