If you're using Clipchamp in older versions of Safari (10 and lower) on a Mac, saving the video might not work in certain circumstances.

This is due to a bug in older versions of Safari where it doesn't interpret the "Save" button the same way all other browsers do. We implemented a Flash-based fallback however if Flash is disabled in Safari - for instance if you have a flash-blocker plugin installed - the Save button doesn't work.

This bug was fixed by Apple in the latest Safari release (10.1.x) so please make sure to update Safari to the latest version to ensure you can save processed videos in Clipchamp.

However if you're experiencing issues in the latest version of Safari, we recommend to use Clipchamp in the latest version of Google Chrome instead.

If you're on an older Safari version and if the Save button does not work, the best ways to save the video still is to either upload it to your Google Drive account through the "Upload & Share" option after its conversion is finished.

Alternatively, using Clipchamp in either Chrome, Opera or Firefox will also let you save your video files as expected.

Generally, Chrome will give you the best performance due to the technologies we're able to use behind the scenes in this browser compared to what other browsers make possible.

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